Hi folks ...

Last night I attempted to open a previously created Word file.
The MS Office Word 2000 splash screen came on, then the normal.dot file started to load. At that point, the Word toolbars didn't appear, the program started to hang, and then it closed with no error message.

My Excel program (also part of MS Office 2000) runs fine.

I'm running Windows XP SP3.

I tried opening a different file ... didn't work (same symptom)
I tried opening Word just by itself ... didn't work (same symptom).
I tried "detect and repair" .... didn't work (same symptom).
I tried "uninstall" and "reinstall" .... didn't work (same symptom).
I searched for and deleted all normal.dot files and opened Word again .... didn't work (same symptom).
I went back to a few earlier restore points (maybe something changed since I last used Word a few weeks ago) .... didn't work (same symptom).
I used the RUN command line winword.exe /a .... that DID work.

I ran a VirusScan recently .... its clean.

Any help would be greatly appreciated!

TIA (as always),
Diane

Update: I ended up having to regedit the registry, delete the DATA directories for Word, then get into Word via the command line, and click off one of the add-ons that ran at program start-up.  Voila!

Thanks for your help.